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XWidgetSoft Forum :: View topic - Key no longer working
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Key no longer working
https://bbs.xwidget.com/viewtopic.php?f=7&t=6792		 Page 1 of 1
Author:  JohnBurns 999 [ September 4th, 2017, 12:14 pm ]
Post subject:  Key no longer working
The key Tony finally provided me has suddenly stopped working. I can no longer download widgets as I could for a few days. I have sent him an email but thought perhaps someone else in the forum might have a suggestion for a solution so I can get it working again. Thanks.
Author:  Jimking [ September 4th, 2017, 3:05 pm ]
Post subject:  Re: Key no longer working
Hello John. I don't understand why you still have problems with your key... :?
Nothing is changed (server or gallery) so the download process should work fine!
Latest version of XWidget is the v1.9.7.808
Could you please attach a screenshot from any widget from the online gallery using the "More Widgets..." option?

Have you tried to re-install the program and re-add your pro account email-key?
Any register cleaner or a similar program that removed the pro data from your system?

The only bug that I noticed, and I have already reported to Tony, is that the red message "Upgrade to pro version" (clicking on "About") remains even after the program is upgraded it properly, adding the right email and key. But except that you can download without a problem..
Author:  JohnBurns 999 [ September 4th, 2017, 3:48 pm ]
Post subject:  Re: Key no longer working
Jim, I don't know what happened. It worked for 2 or 3 days and now it wants me to subscribe again. I probably have it so screwed up by now that it will never work...lol. Attached are a couple screenshots per your request. John

Attachments:
Screenshot (25).png
Screenshot (25).png [ 222.91 KiB | Viewed 7679 times ]
Screenshot (24).png
Screenshot (24).png [ 695.73 KiB | Viewed 7679 times ]
Author:  Tony [ September 6th, 2017, 4:00 am ]
Post subject:  Re: Key no longer working
Hi,JohnBurns ,thanks for your purchase, but you give us a wrong email address, so we can not send the right key to you.
and I had email send the right key to you, but I recevied you chargeback...
you can purchase again,but input the right email address, and you will receive the right key email what will auto send by Avangate .
Author:  JohnBurns 999 [ September 9th, 2017, 5:06 pm ]
Post subject:  Re: Key no longer working
I have sent my email address to Tony.....waiting for license number
Author:  JohnBurns 999 [ September 10th, 2017, 10:27 am ]
Post subject:  Re: Key no longer working
Guess I'll just have to use Rainmeter since XWidget is not available to me....sad!
Author:  JohnBurns 999 [ September 12th, 2017, 5:22 am ]
Post subject:  Re: Key no longer working
I publicly apologize to Tony and Jim about this. It seems my problem was that I did not have the latest version installed and the key would not work because of that. The update when I checked by my taskbar icon indicated it was up to date but when I went to the site, there was a new version. Once that was installed all is fine. Again I apologize for being to ignorant and not checking. Thanks to Tony and Jim.
Author:  Jimking [ September 12th, 2017, 6:16 am ]
Post subject:  Re: Key no longer working
I'm glad that you resolve your problem!
Always remember to update to the latest version. :)
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